Your customers already told you what to fix. It's buried in responses you'll never read.
FeedPulse AI finds the patterns, drivers, churn-risk and urgency—so you can act, not analyze. Connect Google Forms, Slack, Upload Excel/CSVs, Zapier, Typeform & more.
Stop wasting 10h/week on feedback analysis
Founders like you spend countless hours trying to make sense of customer feedback. FeedPulse AI automates it all.
Scattered feedback across 5 tools
Google Forms, Email, Slack, Support tickets, Social media... You check them all manually.
Manual Excel analysis takes hours
Copy-paste responses, create pivot tables, try to find patterns... Every week.
Missed churn signals until too late
Customers complain about the same issues for months before they cancel.
Why FeedPulse AI?
Stop Drowning in Feedback
FeedPulse AI automates it all
Before FeedPulse AI
With FeedPulse AI
Built for every team that lives in feedback
Different teams, same problem: too much feedback, not enough clarity.
Product & UX
Prioritize the right features and fix real usability pain.
Validation & Support
Understand what drives NPS, CSAT, and churn.
HR & People
See what new hires and employees are really saying.
Research & Ops
Summarize long open‑ended responses into clear themes.
How it works – from raw responses to clarity
Connect or upload
Connect Google Forms, Slack, Email, Zapier, SurveyMonkey, Typeform, or upload files – any feedback source works.
AI analyzes every response
We calculate NPS, CSAT, and CES where applicable and apply AI to label sentiment, intent, emotion, and urgency.
See drivers, summaries & recommendations
Get positive/negative drivers, top strengths/weaknesses, and a 2–3 line overview with clear recommendations.
Your core metrics, always up to date
See NPS, CSAT, and CES for each survey or project as soon as you connect your data. Each metric comes with clear labels like ‘Excellent’ or ‘Needs attention’.
- Track NPS across products, plans, or segments.
- Analyze CSAT after support, onboarding, or key flows.
- Monitor CES to find processes that feel too hard for users.
Purpose-built AI, not a generic chatbot
No more guessing which complaints matter most. Our AI calculates the top drivers for every question—and explains why your scores look the way they do.
Top positive drivers
Automatically identify what people love (e.g., "friendly staff", "fast shipping") and see exactly how much it impacts your score.
Top negative drivers
Spot the friction points dragging scores down (e.g., "long wait time", "buggy login") before they cause churn.
AI Summaries & Recommendations
Get a 2–3 line executive summary and actionable advice ("Fix wait times to improve NPS by ~5pts") generated instantly.
Most customers like your staff and check‑out flow, but long wait times and confusing steps are the biggest reasons for detractor scores. Reducing wait time would have the highest impact on NPS.
See the story behind every response
Every response gets identified with four critical AI-powered labels, so you can filter a thousand rows down to the ten that actually matter right now.
Read the Room
Know how people actually feel (Delight vs. Frustration) not just what they type.
Bug, Feature, or Churn Risk?
Instantly separate "Critical Bugs" from "Nice-to-Haves" without reading a single row.
Spot Fires Fast
Catch high-urgency issues immediately so your team can react before it's too late.
Works seamlessly with your existing tools
What would you do with 8 extra hours this week?
That's what automating feedback analysis gives you back. Stop reading spreadsheets. Start making decisions.
14-Day Free Pro Trial.
See what your feedback has been trying to tell you
Upload your latest survey or feedback export and get metrics, AI‑generated drivers, and a clear 2–3 line overview in a few minutes.
No credit card required · Keep using your existing forms and tools